Tuesday, August 17, 2010

Htc incredible low on memory, storage


A lot of people have been reporting memory issues with their htc droid incredibles.  The phone is running slow, throwing errors left and right, and the battery lasts maybe two hours. 

I believe this is due to the recent Facebook update for android, and the htc people application that comes with the sense ui. What happens is the facebook application tries to sync all of your contact info from facebook, even when your phone is supposed to be sleeping.  Then something gets messed up in the people app, which holds your contacts, and an exorbant amount of memory is used up. To the point that you're phone can barely function.

The solution to this is to delete or opt out of sync with your facebook profile. Then delete your bloated contacts application.  As I learned the hard way, make sure your contacts have been synched with google before deleting. They may not have even though you thought sync was turned on.  A hard reset is not necessary as some have mentioned.

I asked the Verizon Rep about this when we went to the store to transfer contacts from an old phone back on to the incredible. He said he hadn't heard of the issue. Somehow I got the feeling I wasn't the first person he had told that to.

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